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Beyond the Wrench

Future of Independent Collision Shops

Cole Strandberg, Managing Director at Focus Investment Banking and Host of the Collision Vision Podcast, discusses three future growth options for single-location shops. He highlights helpful Small Business Administration (SBA) resources and examines opportunities arising from retiring boomer shop owners. Watch the Full Episode  Show Notes About Our Guest Cole Strandberg Managing Director, Focus

2024-10-09T07:49:27-05:00Beyond the Wrench|

Advances in Auto Body

Jason Garfoot, Global Portfolio Manager at 3M, started by custom painting motorcycle helmets for friends, which sparked his passion for the body and paint industry. Now at 3M, he is exploring “the science of why,” and gathering insights from forward-thinking industry leaders to continue to drive progress. Watch the Full Episode  Show Notes About

2024-10-02T07:42:42-05:00Beyond the Wrench|

Inspiring the Next Gen of Technicians

Ryan Marrinan, Body Repair Trainer at the 3M Collision Repair Academy, began as a technician. Now, he helps shape future technicians by inspiring young people about automotive technology—explaining the “why” behind engineers’ designs and teaching technicians of all experience levels. Watch the Full Episode  Show Notes About Our Guest Ryan Marrinan Body Repair Trainer,

2024-09-25T07:46:52-05:00Beyond the Wrench|

Customer Care in the Service Drive

Deron Lundgren, Zone Retailer Aftersales Manager at Subaru of America, shares strategies for improving customer relationships and driving new business. He discusses techniques such as evaluating inbound calls, using role-playing for team coaching, and conducting clear communication with customers to enhance the service experience. Watch the Full Episode  Show Notes About Our Guest Deron

2024-09-18T07:31:12-05:00Beyond the Wrench|

Understanding ADAS

Jay "Joern" Aebert, Master Technician, breaks down Advanced Driver Assistance Systems (ADAS)—simplifying everything from setting up ADAS in your shop and mastering the core knowledge needed to operate the technology, to creating the ideal space and environment for repairs. Watch the Full Episode  Show Notes About Our Guest Jay Aebert Master Technician Connect with

2024-09-11T07:31:41-05:00Beyond the Wrench|

Making Technician Training Accessible

David Boyes, President of Today’s Class, joins us to discuss how their company has made training more accessible for today’s technicians. Today’s Class focuses on the automotive aftermarket by creating personalized learning paths, adapting to ongoing industry advancements, and offering concise lessons that users can easily retain and build upon. Watch the Full Episode 

2024-09-04T07:34:26-05:00Beyond the Wrench|

Understanding Dealership Financials

From valet to Dealership Academy Instructor at the National Automobile Dealers Association (NADA), Jim O'Donnell joins us to discuss financial management in a dealership. He highlights how 40-60% of gross profit comes from the fixed ops department, but it rarely gets the attention it deserves. Jim emphasizes the importance of focusing on fixed ops and

2024-08-28T08:05:22-05:00Beyond the Wrench|

Fostering Real Connections with Auto Schools

Mike Wiant, Regional Sales Representative at Shelby American, is a catalyst in the auto industry, driven by a passion for inspiring students and engaging with local schools. From initiating exciting events like, "Drive a Shelby to School Day" and “AutoBlast,” Mike is dedicated to getting students excited about careers in the auto profession. His efforts

2024-09-05T12:37:44-05:00Beyond the Wrench|

Master Technician Pays it Forward with Positivity

As an ASE Master Automotive Technician, Robert Solei's positive attitude and happiness are contagious both in the shop and throughout this episode. He walks us through his career, highlighting his early years as an automotive technician, discussing a life-changing event that shaped his outlook today, and sharing his honest opinion on the flat rate pay

2024-08-14T10:44:22-05:00Beyond the Wrench|

Leading with Shop Values

Bruce Spencer, Owner of Walt Eger’s Service Center, shares his journey from corporate life to shop ownership. He emphasizes the importance of hiring a COO, living by the shop's values, fostering friendly competition among technicians, and maintaining the right level of profit transparency with his team. Watch the Full Episode <span; Show Notes About Our

2024-08-07T08:18:38-05:00Beyond the Wrench|
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