Shop owners, when you hire technicians, are you thinking about their long-term future at your shop, or are you thinking about what you can get out of them right now? Do you look past the technician and think about how you are supporting their ability to help take care of their family? You have to
Your shop's efficiency is determined by the technology that automates your processes and the skilled technicians that fix your customers’ cars. A talented technician has their pick when it comes to finding an auto shop to hub their craft. The infamous question remains: How can you get the best local talent to choose your shop
It became really clear during TechMission that technicians are desperate for their employers to understand that they want a plan for their future. I think it’s pretty common for any employee to put a lot of value into having a career path laid out for them, but it does feel like technicians often get the
One of the most common complaints among automotive and diesel technicians is the lack of a clear career path in the shop. Without structured growth opportunities, technicians are more likely to switch shops—or leave the industry altogether. In fact, 94% of employees stay longer at companies that invest in their personal development. However, many repair
Being a woman in the automotive industry is something that has been getting more publicity in recent years which was and still is much needed. One thing I have yet to hear about is parenting. As a mother of two small children, the demands of a parent have grown, especially due to COVID-19. What about
We're fortunate to be able to work with shops of all sizes and types across the United States. While it's incredible to see all of the great things people are doing in the industry, we still see the opposite side of that as well. We see some of the shops that aren't adapting to the
I’ve shared some basic tips shops should follow as they're looking to create a benefits package for technicians. Let’s pull it all together for something that can be used to create a competitive compensation package that attracts and retains great talent. 5 Steps to Creating a Technician Compensation Package 1. It is All About Culture
Good help is hard to find. Many shops make it harder because they fail to understand the value top talent brings to their business. My brother, who was a diesel technician and now manages the shop he works in can tell you what it's like to get help. It's damn near impossible. COVID-19 has many
Have you ever thought about why a shop is against you doing work outside of normal business hours? Not every shop has this policy but there are a good majority of shops who don’t like or understand why a technician would do side work. This is obviously a hot topic of discussion. Technicians want the
We've worked with a lot of technicians over the years, and when talking about a new opportunity for them, it almost always starts with pay. If I were a tech, I'd ask myself the same exact thing. It's important to reach your goals, and take care of your family. Making sure you're making enough money
