Episode Description In this week’s episode of Beyond the Wrench, Marcus Aman, CEO and Co-Founder of Bayley Service Intelligence joins us to talk about the tool he created to help shops measure data and increase profit, the importance of analytics, and the future of service work. Watch the Full Episode The Importance of Analytics &
Episode Description In this week's episode of Beyond the Wrench, Ben Zimmerman, Automotive Teacher, Verona High School joins us to talk about the increase in enrollment in his program, the support he receives from the industry, and how he teams up with local schools to run his advisory board meetings. Watch the Full Episode Increasing
Episode Description In this week’s episode of Beyond the Wrench, Craig Zale, CEO, Craig’s Car Care joins us. Craig shares his perspective on investing in training, the importance of culture, and how to be profitable. Watch the Full Episode Investing in Training For most people in this industry, if we're not trying and learning new
Episode Description In this week’s episode of Beyond the Wrench, we are joined by Matt Fanslow, Diagnostic Technician/Shop Manager, Riverside Automotive, and Pedro De La Torre, Technician, Logic Auto. Matt and Pedro discuss what motivates them in the automotive industry, changes in the industry, and a class Pedro is teaching about his discovery with Subaru.
Episode Description In this week’s episode of Beyond the Wrench, we are joined by Josh Arnold, Master Technician, Toyota of Corvallis. Josh walks us through a tool he created to track his hours, the importance of paving a career path, and advice for young technicians. Watch the Full Episode Paving a Career Path There is
Episode Description In this week’s episode of Beyond the Wrench, Arun Coumar, Founder and CEO, Driven Capital Partners joins us. Arun shares his expertise on pain points in running a business, the importance of having processes and procedures in place, and advice on managing your finances. Watch the Full Episode Pain Points in Running a
Episode Description In this week’s episode of Beyond the Wrench, Chris Craig joins us to discuss his experience as a former service advisor, the importance of the advisor and technician relationship, advice on shop turnover, and best practices on selling diagnostic time. Watch the Full Episode The Advisor and Technician Relationship A great manager can
Episode Description In this week’s episode of Beyond the Wrench, we are joined by Martha Carrigan, CEO, Big Shoes Network. Martha shares with us her knowledge on recruitment marketing, how to treat your employees right, and how to get valuable feedback from employees. Watch the Full Episode Defining Recruitment Marketing Recruitment marketing is marketing to
Episode Description In this week’s episode of Beyond the Wrench, Tully Williams, Fixed Operations Director, The Niello Company joins us for an exciting episode. Tully shows his passion for the automotive industry by discussing ways shops can keep their technicians happy. He talks about why flat rate gets a bad name, how shops can care
Episode Description In this week’s episode of Beyond the Wrench, Andrew Jablonowski, Content and Curriculum Manager, Garage Gurus joins us to share his insights on the importance of training, the transition of training from school to a shop, and the challenges with training. Watch the Full Episode Importance of Training The day technicians stop
