As a shop manager or owner, it is crucial to establish effective communication and build relationships with your technicians. As a Commercial Supervisor of James Matthews Ford, Jon Boyd understands this task better than most. During this episode, Jon shares how he manages his diverse team and discusses ways shops can improve their technicians’ lives.
Danny Combs, Founder of Teaching the Autism Community Trades (TACT) and father of an autistic child, explains the common misunderstandings of autism and how his team is teaching autistic kids technical skills so they can have a career in skilled trades. Danny’s passion that he has for his students, the autism community, and skilled trades
Jason Olinger, Lead Automotive Technician at Gwatney Chevrolet is back on Beyond the Wrench! In this week’s episode, Jason explains how he has helped build and grow his shop’s apprenticeship program and shares key lessons he has learned along the way. Watch the Full Episode class="mce_SELRES_start"> Show Notes Resources: WrenchWay Local Chapters WrenchWay's $1,000 Monthly
Get ready for a jam-packed episode where we talk about the secret weapon of technicians: Communication! Join us as we chat with Zach Espinosa, Automotive Technician at Dolan Toyota. We talk about how he has mastered the skill of communication, the importance of face-to-face interactions with technicians, and how we need to build a technician
Houman “HK” Kashanipour, CEO & President of Alliant Power, joins us to talk about the changes and growth diesel shops are facing. HK also discusses the changes Alliant Power has gone through, what it will take to attract future diesel technicians, and how dealers can stay profitable while the industry changes. Watch the Full Episode
In this week’s episode, Jon Olstad from Walser Polar Chevrolet explains lessons he learned as he went from technician to team lead at the dealership where he has been working for 20+ years. Jon also offers interview advice, provides ways technicians can have a growth mindset, and talks about how he mentors his peers. Watch
Host an art gallery at the shop, get food trucks, or even put on a jazz festival! Shop owners and managers, take your solution-seeking personality of fixing cars and add a community element to your business. In this week’s episode, Frank Leutz who is the Founder of Desert Car Care and Founder & Host of
There are a lot of gaps in the industry regarding pay, culture, and more that are affecting our ability to attract the next generation of technicians. In this episode, John Fallows, Industry Development Specialist at the School District of Philadelphia, shares what his students are facing when entering the industry, ways shops can better structure
Employees need the shop and the shop needs employees. Simple as that, right? In this week’s episode, Fred Gestwicki Jr, President of Fix-it With Fred, LLC, gives examples on the benefits of being flexible with your staff, explains the importance of understanding your employee’s point of view, and shares a number of management stories from
William (Bill) Demaree who is the Corporate Director of Fixed Operations at Tom Wood Group joins us on this week’s episode to walk us through his journey in automotive. He also discusses how his group prioritizes their core values and different ways to recruit shop employees. “You have to find talent where they’re at.” -
