Building Better Technician Relationships

David Mortlock, the Fixed Ops Director at Sheppard Auto Group, understands the importance of building relationships with his technicians. In this episode, David covers how to manage your P&L statement while growing and keeping techs happy, the importance of getting to know your techs and their goals, and the need to prioritize the technician and service advisor relationship.

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Show Notes

Join the ASE Connects Community

ASE Connects brings shops, dealerships, and schools together in one structured network to strengthen the technician pipeline. By making it easier to connect, collaborate, and support students through job shadows, internships, and classroom engagement, ASE Connects helps schools build stronger programs and helps shops develop a more consistent, local source of future technicians. Learn more: