Wayne Brozek, Founder and CEO of WB Global Services, breaks down why the parts department is only as strong as the process behind it. In this episode, he covers how parts and service personalities differ inside a dealership, how a simple audit he performs can expose inventory discrepancies in a shop, and how he applies fractional leadership to help guide dealership teams.
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Show Notes
About the Episode
- Host: Jay Goninen, WrenchWay, jayg@wrenchway.com
- Guest: Wayne Brozek, WB Global Services, wayne@wbglobalservices.com
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Other Episodes You May Like
- The Relationship Between Parts and Service ft. Kaylee Felio, Parts Edge
- Leading with Process ft. Corey Smith, National Auto Care
- Building a Strong Process as a Shop Owner ft. Robert Blaes, Stang Auto Tech
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