EPISODE DESCRIPTION On this week’s episode of Beyond the Wrench, we talk with three former technicians about what struggles they experienced working as techs, why they think techs are leaving the industry, and actions shops can take to boost technician retention. WATCH THE FULL EPISODE EPISODE SUMMARY 3 Reasons Technicians are Leaving the Industry The
Episode Description Subscribe & rate the Beyond the Wrench Podcast on Apple Podcasts, Google Podcasts, or wherever you get your podcasts! In this week’s episode, we talk with Cheryl Thompson, CEO & Founder of Center for Automotive Diversity, Inclusion and Advancement. We discuss the meaning of diversity, equity, and inclusion (DEI), why it’s important for
Episode Description We’re excited to be back after a short break! In this week’s episode, we’re talking with TC Olsen, Director Talent Acquisition, LKQ, about recruiting military veterans and how to manage military veterans once you have them in the shop. Hope you enjoy the episode, and don't forget to subscribe and rate us in
In this episode of WrenchWay Weekly, we discuss diversity in the shop. Watch the full episode, or review the episode highlights below. The Value of Diversity in the Shop A recent WrenchWay Insiders poll asked, “Approximately what percentage of the technicians in your shop are people of color?” Let’s review the responses: More than 50%:
In this episode of WrenchWay Weekly, we discuss technicians ghosting prospective employers. Watch the full episode, or review the episode highlights below. Do Technicians Ghost Potential Employers? A recent WrenchWay Insiders poll asked, “Have you ever ghosted a shop after applying or after an interview?” Let’s review the responses: Yes: 25% No: 75% If yes,
Episode Description Today, we welcome Tiffany Scherado to the podcast. Tiffany is the Facilitator for the new Amazing Women in Automotive group, and she brings some fantastic insight to the podcast on how we, as an industry, can better support women in automotive. Resources: Join the Amazing Women in Automotive Facebook Group for free. To
In this episode of WrenchWay Weekly, we discuss employees referring friends and family for job openings. Watch the full episode, or review the episode highlights below. Do Repair Shops Have Employee Referral Programs? A recent WrenchWay Insiders poll asked, “Does your shop have an employee referral program that incentivizes employees for referring friends/family for open
Episode Description This week, Mark Wilson, Co-Founder & CEO of WrenchWay, joins us again to discuss what’s new with WrenchWay. We discuss the new School Connect tool that allows schools to connect with local shops, and the new activity tracker that allows shops to always be recruiting. Watch the Episode About Our Host: Jay Goninen
In this episode of WrenchWay Weekly, we discuss performance metrics. Watch the full episode, or review the episode highlights below. Are Performance Metrics a Good Measure of Technicians’ Work? A recent WrenchWay Insiders poll asked, “Are performance metrics (i.e., efficiency, hours billed, rework, etc.) an accurate representation of the work you do as a technician?”
Episode Description On today’s episode, we’re talking with Sue Dickson, Owner & Operator of Closs Tire & Auto, and Jack Wilson, Auto Service Instructor at Lake County Tech Campus, to learn about how their local community has worked together to successfully make an impact on the technician shortage. Watch the Episode About Our Host: Jay
