This article was originally published on the Fullbay blog. There’s no doubt about it—promoting leaders from within is great for a shop. It contributes to greater productivity, employee buy-in, and retention. However, as many already know, the best technicians don’t always make the best supervisors. In this article, we will cover: How to identify signs
Most shops think they have a good onboarding process in place for technicians. However, according to a WrenchWay Insiders poll, 92% of technicians said their shop’s onboarding process was average at best, with over half rating the process as below average or worse. Here is why it's important for shops to create a great onboarding
There’s no question about it: the diesel industry is facing some shortages. As a whole, we’ve spent the last few years trying to attract more technicians; since the pandemic began in 2020, we’ve also seen parts start coming up short. These shortages influenced the way we put together the newest edition of our State of
If shops are waiting until graduation to reach out to schools, it’s already too late. Shops need to make it a priority to get involved as soon as possible, and continue building relationships and stay involved in schools. Ask schools what they need to make their program successful, and be a resource to help the
A common quote shared amongst the business community is that “people leave managers, not companies.” In a world where the competitive landscape surrounding the current technician market is at an all time high, this quote should resonate with shops as much as, if not more than, any other industry. While a number of other factors
Shops and dealerships know they need to be doing more to recruit technicians, but their recruiting strategies often fall flat. The truth is the best recruiting strategies in the world will not be successful without a champion. What is a Champion? A champion is a person who takes ownership and leads a project or initiative
When you are looking for a new employee, where is your first spot to start looking? Job boards? Recruiters? You already know what you are looking for: a well trained, hard working, quality employee. Do you already have one of those? Guess what? Normally employees have friends that are just like them! Employee referral programs
Recruiting technicians is difficult when everyone is hiring. It’s time for shops and dealerships to think about recruiting differently. Recruiting is more than just posting on job boards. At WrenchWay, we work with shops and dealerships across the country, and we know the shops who are successfully recruiting technicians in today’s challenging market are fully
With over 59 shops in northern New England and almost 500 employees, VIP Tires & Service is a tire and automotive service business with a mission to earn a customer for life. What started in 1958 as a high performance auto parts store has since evolved into a premium provider of high quality automotive services
It happens to everyone who is in charge of hiring for a shop or dealership... After sorting through countless resumes from technicians who just don’t have the right (or any) qualifications for the position you’re hiring for, that perfect A tech resume comes across your desk. You can’t get your hands on the phone fast
