Episode Description Today, we’re excited to welcome Russell Hill to the podcast. Russell is the Managing Partner at FixedOPS Marketing, which helps car dealerships market their fixed ops departments. In this episode, we discuss how dealerships can improve their websites to attract new service customers. Watch the Episode About Our Host: Jay Goninen Co- Founder
In this episode of WrenchWay Weekly, we discuss what keeps technicians working at a particular shop or dealership. Watch the full episode, or review the episode highlights below. A recent WrenchWay Insiders poll asked technicians, "What is the biggest factor that makes you stay working at a shop or dealership? Let's look at the results.
Episode Description This week, we welcome Carolyn Coquillette to the podcast. Carolyn is the Founder & CEO of Shop-Ware, and the Owner of Luscious Garage which specializes in hybrid repairs. Listen in as we discuss advances in the automotive industry and technician training — particularly around hybrid and electric vehicles. Watch the Episode About Our
In this episode of WrenchWay Weekly, we look at technician certifications. Watch the full episode, or review the episode highlights below. The Importance of Technician Certifications A recent WrenchWay Insiders poll asked, “How important do you think it is for technicians to have certifications?” Let’s review the responses: Extremely important: 62% Somewhat important: 38% Not
Episode Description Ever wonder what a day in the life of a mobile technician looks like? On this week’s episode, we’re talking with Andrew Sneed, Lead Technician for RepairSmith. Andrew tells us all about what it’s like to be a mobile technician, including benefits, unique challenges, and the skills that make a great mobile tech.
In this episode of WrenchWay Weekly, we discuss what impedes technician productivity the most at work. Watch the full episode, or review the episode highlights below. What Affects Technician Productivity? A recent WrenchWay Insiders poll asked technicians, “What impedes your productivity the most at work?” Here were the responses: People: 31% Poor Processes: 27% Disorganization:
Episode Description Today we’re talking with Carly Roiniotis from Wind River Financial about a very important topic for all shop owners and managers: evaluating credit card processors. In this episode, we discuss different types of providers, how to evaluate providers and why it’s important, and more. Tune in and don’t forget to subscribe and rate
In this episode of WrenchWay Weekly, we look at technician onboarding and training. Watch the full episode, or review the episode highlights below. A recent WrenchWay Insiders poll asked, “Based on your experience, how would you rate most shops’ or dealerships’ onboarding and training of new technicians?” Let’s explore the results, which are rated on
Episode Description It’s becoming increasingly important for shop owners and managers to have a clear path for career growth in order to recruit and retain technicians. But, what does having a clear career path look like and how do you even get started? We’re tackling this topic with Jim Bennett this week. Jim is the
In this episode of WrenchWay Weekly, we discuss the biggest challenges confronted by new technicians. Watch the full episode, or review the episode highlights below. What Difficulties Do New Technicians Face? A recent WrenchWay Insiders poll asked, “What is the biggest challenge about being a new technician?” Here were the responses: Familiarization with Shop Processes:
