In the fast-paced world of service, technicians are the unsung heroes who keep shops running smoothly. Their hard work, skill, and dedication deserve recognition and celebration. In fact, a recent employee survey found that 85% of employees believe management should reward outstanding performance whenever it occurs. Appreciating and rewarding technicians not only boosts morale but
Automotive and diesel instructors and students across the country are getting ready to head back to school, and many have already started! Oftentimes, shops and dealerships want to support their local schools, but aren’t sure where to start. As they’re getting their classrooms and shops prepared, we asked 15 automotive and diesel instructors what shops
The collision repair industry, much like the automotive industry, is facing a technician shortage. Technicians leaving the industry (through retirement, COVID-19 impact, or other factors) are outpacing new entrants to fill those roles. Dara Goroff, Vice President of Planning & Industry Talent Programming at I-CAR, talks about the results of a Technician Satisfaction survey, and
At WrenchWay, we have witnessed numerous heartwarming ways in which shops and dealerships are supporting their local communities. From donating school supplies to backing youth programs and engaging in local events, auto and diesel shops across the country and working hard to make a positive impact on their communities. Community involvement not only aids those
For technicians, time is money—quite literally. Most technicians are paid by labor hours, and fixed operations revolve around selling those hours. Therefore, saving time in daily operations leads to a smoother workflow, more efficient processes, and, ultimately, increased profitability. The Importance of Efficiency and Accuracy Efficiency in parts and service operations can lead to: Reduced
Generation Z, which makes up those born between the mid-1990s and the early 2010s, has been dubbed “Zoomers,” “iGeneration,” and also the “Toolbelt Generation.” With the average cost of college in the U.S. more than doubling in the 21st century, more young people are choosing alternative pathways. The number of students enrolled in vocational-focused community
With so many shops struggling to find and hire qualified technicians, we often see shops rushing the hiring process which, unfortunately, can lead to some poor hiring decisions. While it is normal for a new employee to take 3-6 months to adjust to a new position, there are some red flags shop owners and managers
Technicians can now search pay rates across the country based on location, industry, type of shop, and years of experience. Recently, we conducted a survey to better understand the earning potential of technicians in different regions and throughout various stages of their careers. We received nearly 3,000 responses from across the U.S. The data
What’s important to automotive technicians when looking for a new employer? What does job satisfaction look like for today’s automotive technicians? Using data from our latest Voice of Technician Survey along with a few other industry sources, we answer these questions and more below! Demographics There are over 592,000 automotive technicians employed in the United
Inventory management in any automotive service center is an important part of the business. Managing your shop’s inventory is key to making sure your business runs smoothly and efficiently, and helps reduce waste and unnecessary expenses. However, even shops with the most sophisticated inventory management process in place will find themselves with obsolete parts and
