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Beyond the Wrench

How Repair Shops Can Manage Technician Ghosting

In this episode of WrenchWay Weekly, we discuss technicians ghosting prospective employers. Watch the full episode, or review the episode highlights below. Do Technicians Ghost Potential Employers? A recent WrenchWay Insiders poll asked, “Have you ever ghosted a shop after applying or after an interview?” Let’s review the responses: Yes: 25% No: 75% If yes,

2023-02-21T13:01:22-05:00Beyond the Wrench|

Supporting Women in the Automotive Industry

Episode Description Today, we welcome Tiffany Scherado to the podcast. Tiffany is the Facilitator for the new Amazing Women in Automotive group, and she brings some fantastic insight to the podcast on how we, as an industry, can better support women in automotive. Resources: Join the Amazing Women in Automotive Facebook Group for free. To

2024-07-12T13:34:04-05:00Beyond the Wrench|

How to Create an Employee Referral Program For Your Repair Shop

In this episode of WrenchWay Weekly, we discuss employees referring friends and family for job openings. Watch the full episode, or review the episode highlights below. Do Repair Shops Have Employee Referral Programs? A recent WrenchWay Insiders poll asked, “Does your shop have an employee referral program that incentivizes employees for referring friends/family for open

2023-02-21T13:01:23-05:00Beyond the Wrench|

New at WrenchWay: School Connect & Activity Tracker

Episode Description This week, Mark Wilson, Co-Founder & CEO of WrenchWay, joins us again to discuss what’s new with WrenchWay. We discuss the new School Connect tool that allows schools to connect with local shops, and the new activity tracker that allows shops to always be recruiting. Watch the Episode About Our Host: Jay Goninen

2024-07-01T15:50:26-05:00Beyond the Wrench|

Importance of Performance Metrics in Repair Shops

In this episode of WrenchWay Weekly, we discuss performance metrics. Watch the full episode, or review the episode highlights below. Are Performance Metrics a Good Measure of Technicians’ Work? A recent WrenchWay Insiders poll asked, “Are performance metrics (i.e., efficiency, hours billed, rework, etc.) an accurate representation of the work you do as a technician?”

2024-09-05T12:38:45-05:00Beyond the Wrench|

Successful Community Effort to Impact Tech Shortage

Episode Description On today’s episode, we’re talking with Sue Dickson, Owner & Operator of Closs Tire & Auto, and Jack Wilson, Auto Service Instructor at Lake County Tech Campus, to learn about how their local community has worked together to successfully make an impact on the technician shortage. Watch the Episode About Our Host: Jay

2023-02-21T13:01:24-05:00Beyond the Wrench|

DIY Vehicle Repairs & Maintenance

In this episode of WrenchWay Weekly, we discuss DIY vehicle repairs and maintenance. Watch the full episode, or review the episode highlights below. Commonly Performance DIY Repairs & Maintenance A recent WrenchWay Insiders poll asked, “What repair/maintenance is most commonly done incorrectly by those that haven't been adequately trained?” Let’s review the responses: Installing electronics:

2023-02-21T13:01:24-05:00Beyond the Wrench|

Sitting Down with Jim Mathis, Owner & CEO, WyoTech

Episode Description On this week’s episode, we have an intimate discussion with Jim Mathis, Owner & CEO of WyoTech, about his history and how he came to lead WyoTech. Watch the Episode About Our Host: Jay Goninen Co- Founder & President, WrenchWay jayg@wrenchway.com | 608.716.2122 About Our Guest: Jim Mathis Owner & CEO, WyoTech Subscribe

2024-06-26T11:57:33-05:00Beyond the Wrench|

Working as a Technician – Favorite Part About the Job

In this episode of WrenchWay Weekly, we discuss technicians’ favorite part of their job. Watch the full episode, or review the episode highlights below. Why Technicians Love the Industry A recent WrenchWay Insiders poll asked, “What do you love about working in the industry?” Let’s review the responses: Working with my hands: 40% Critical thinking:

2023-02-21T13:01:25-05:00Beyond the Wrench|

Technician Recruitment

Episode Description Steve Hamre, National Technician Recruiting Manager for Lithia Motors, joins us for an engaging conversation about the value in technician career development, attracting more young people to skilled trades, and resumes tips for technicians. Watch the Episode About Our Host: Jay Goninen Co- Founder & President, WrenchWay jayg@wrenchway.com| 608.716.2122 About Our Guest: Steve

2023-02-21T13:01:25-05:00Beyond the Wrench|
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