Communication Habits of Great Dealerships
Stacy Balzer, Founder/CEO of Uplift+Ignite Coaching and Consulting and former Senior Director at Ford Motor Company, breaks down the communication habits that set the best dealerships apart. In this episode, she shares the tools and mindset shifts leaders need to actually connect with their teams and build a culture people
ASE Connects’ Back-to-School Giveaway: Win Tools and Prizes from Snap-on
ASE Connects is kicking off the new school year with a giveaway designed to support the instructors working hard to prepare the next generation of technicians for the automotive, diesel, and collision industries. Four lucky schools will win prizes from Snap-on: Grand Prize: Snap-on cart and tool set ($11,165 value)
IADA Partners with ASE Connects to Strengthen Illinois’ Automotive Technician Pipeline
The Illinois Automobile Dealers Association (IADA) and ASE Connects are pleased to announce a new partnership aimed at strengthening the connection between Illinois dealerships and the schools training the next generation of automotive technicians. Through this partnership, IADA member dealerships will receive discounted access to ASE Connects—a growing network of
The 3-Day Work Week Redefining Fixed Ops
Brooke English Guy, General Manager of Coastal Chevrolet Cadillac and Coastal Nissan in Pawleys Island, SC, breaks down how a third-generation family dealership built a culture technicians actually want to stay in. In this episode, she covers how a compressed 3-day work week reshaped technician recruitment and retention, why she
ASE Acquires WrenchWay
Dave Johnson, President and CEO of ASE, sits down with WrenchWay co-founders Jay Goninen and Mark Wilson to break down the news: WrenchWay is officially part of the ASE family. In this episode, they cover why the deal made sense for both sides, what's changing (and staying the same) with
The Parts Department Runs on Process
Wayne Brozek, Founder and CEO of WB Global Services, breaks down why the parts department is only as strong as the process behind it. In this episode, he covers how parts and service personalities differ inside a dealership, how a simple audit he performs can expose inventory discrepancies in a
AI is Rewriting the Rules for Diesel Repair
Trent Broberg, CEO of Fullbay, joins the show to talk about where AI is taking the repair industry. In this episode, Trent breaks down Fullbay's shift from an app to a platform, how AI is changing predictive maintenance and parts identification, and key insights from Fullbay's State of Heavy-Duty Repair
Cool Shop Culture Is No Accident
Gabe Christian, Owner of Import Performance Auto Repair in Bend, Oregon and seven-time winner of best shop in the city, returns to break down what shop culture actually looks like from the inside. He and Jay get into the daily habits, team dynamics, and small details that make technicians want
ASE Acquires WrenchWay, Expanding Its Role as the Industry’s Workforce Platform
The acquisition strengthens ASE’s workforce development efforts and accelerates support for the next generation of service professionals. The National Institute for Automotive Service Excellence (ASE) today announced the acquisition of WrenchWay. Under the agreement, WrenchWay’s co-founders and employees will join the ASE team. Their expertise will help ASE fully realize
Still on the Floor. Still Building the Industry.
Anthony Calhoun is an ASE Master Technician with 25+ years in the industry, CEO of A.W.C. Consulting LLC, and author of “Why Techs Leave and How to Keep Them.” In this episode, Anthony walks through what each role has taught him about where the industry is falling short. He covers