Episode Description

Meredith Collins from Ducker Carlisle joins us to discuss the results of their latest technician survey. The survey includes responses from about 30,000 technicians and dives deep into technician demographics, compensation, workload, and more.

(1:27) Guest Background
(6:59) Advice to Young People Interested in the Industry
(10:05) About the Survey
(14:09) Technician Demographics
(22:51) Technician Compensation
(37:16) Technician Workload
(45:24) Taking Care of Service Advisors
(50:57) Warranty Work

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 Show Notes

Resources:

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

Meredith Collins
Insights Director, Ducker Carlisle
mcollins@duckercarlisle.com

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