The 2026 Voice of Technician Report, produced by WrenchWay in partnership with the National Institute for Automotive Service Excellence (ASE), is now available!
Each year, this survey captures the real experiences, perspectives, and priorities of professionals working across the automotive, diesel, and collision industries. The goal is simple: understand what technicians want, where the industry is falling short, and what must improve to build a stronger, more sustainable workforce.
This year’s report includes responses from more than 5,500 participants—including technicians, shop owners and managers, instructors, and students—making it one of the most comprehensive looks at the technician workforce today.
What’s Inside the 2026 Voice of Technician Report?
The 2026 Voice of Technician Report explores:
- What technicians value most when evaluating employers
- Satisfaction levels with current employers, the technician profession, and the industry as a whole
- Net Promoter Score (NPS): Would technicians recommend this career?
- How shops and dealerships are supporting (or not supporting) local schools
- Barriers preventing stronger school–industry partnerships
New this year, the report expands its focus on how schools and employers are working together to strengthen the technician pipeline—and where gaps still exist.
Download the 2026 Voice of Technician Report
The full 2026 Voice of Technician Report includes detailed charts, year-over-year comparisons, and segmented insights by industry, shop type, and role.
Whether you’re a shop owner, dealership leader, instructor, association executive, or technician, this report is designed to help you make informed, strategic decisions for the future.
