Episode Description

In this week’s episode of Beyond the Wrench, we are joined by Seth Thorson, President, Eurotech Automotive Repair to learn how to build a successful onboarding program. Most shops have an onboarding program in place, but aren’t always doing it correctly. Seth explains how he implements an onboarding program that leads technicians to success in their career.

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Creating an Onboarding Process

  • Having a written process isn’t always the best way. There are a lot of software programs out there to help.
  • The best people to write the processes are the people doing the work.
  • Create videos of basic duties around the shop. Document them all to share with new employees.
  • Trainual is a great software that allows you to build out your learning management system.

Join the ASE Connects Community

ASE Connects brings shops, dealerships, and schools together in one structured network to strengthen the technician pipeline. By making it easier to connect, collaborate, and support students through job shadows, internships, and classroom engagement, ASE Connects helps schools build stronger programs and helps shops develop a more consistent, local source of future technicians. Learn more: