Erik Fagerstrom, Director of Training and Talent Development at GreatWater 360 Auto Care, explains how supporting your technicians’ growth helps the whole shop succeed. He discusses growing your team through regular one-on-one meetings, tackling tough culture challenges head-on, and the value of providing clear career paths with real examples of technicians advancing.
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Show Notes
About the Episode
- Host: Jay Goninen, WrenchWay, jayg@wrenchway.com
- Guest: Erik Fagerstrom, GreatWater 360 Auto Care, efagerstrom@greatwatergarages.com
- Sponsor: Jasper Engines & Transmissions
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ASE Connects brings shops, dealerships, and schools together in one structured network to strengthen the technician pipeline. By making it easier to connect, collaborate, and support students through job shadows, internships, and classroom engagement, ASE Connects helps schools build stronger programs and helps shops develop a more consistent, local source of future technicians. Learn more:
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