Bruce Spencer, Owner of Walt Eger’s Service Center, shares his journey from corporate life to shop ownership. He emphasizes the importance of hiring a COO, living by the shop’s values, fostering friendly competition among technicians, and maintaining the right level of profit transparency with his team.
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Show Notes
About Our Guest
Bruce Spencer
Owner, Walt Eger’s Service Center
bruce@walteger.com
About Our Host
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
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Other Episodes & Content You May Like
- Shop Leadership & Management Advice, ft. Top Business Expert, John Spence
- Lessons in Shop Leadership, ft. William (Bill) Demaree, Tom Wood Group
- The Art of Great Shop Culture, ft. Arvin Merino, Toyota & Honda of Seattle
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