Trust in the service department is imperative to running an effective shop. Derrick King, Director of Fixed Operations at ClearShift, joins us to give honest advice every shop needs to hear. From the importance of having transparency with your employees to simply respecting their career aspirations, you don’t want to miss these tips!

Watch the Full Episode

Show Notes

About Our Guest

Derrick King
Director of Fixed Operations, ClearShift


Sonic Tools

About Our Host

Jay Goninen
Co-Founder & President, WrenchWay | 608.716.2122

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