Evolving the Technician-Manager Relationship
Employees need the shop and the shop needs employees. Simple as that, right? In this week’s episode, Fred Gestwicki Jr, President of Fix-it With Fred, LLC, gives examples on the benefits of being flexible with your staff, explains the importance of understanding your employee’s point of view, and shares a
Lessons in Shop Leadership
William (Bill) Demaree who is the Corporate Director of Fixed Operations at Tom Wood Group joins us on this week’s episode to walk us through his journey in automotive. He also discusses how his group prioritizes their core values and different ways to recruit shop employees. “You have to find
Finding Growth in Failure
Victoria Thomas, CFO & Co-Owner of Kellymoss Inc. joins us on this week’s episode to discuss the growth that comes from failure and having the right mindset. Victoria and host, Jay Goninen, also cover the lack of women in automotive, the value of telling your story, and how to overcome
Mental Health of Technicians
Warning: This podcast covers topics that may be intense to some listeners. Viewer discretion is advised. Are you happy as a technician? Why or why not? Is it your work environment or personal life affecting your happiness? In this week’s episode, Joshua Taylor who is the Founder of Wrench Turners
Employing Workers Under 18
We hear a lot of shops say, “For insurance reasons, my shop can’t hire workers who are under 18-years-old.” Our response to them is usually, “Are you sure?” In this week’s podcast, Matthew White who is the Bureau Director at the Wisconsin Department of Workforce Development, educates us on how
T-Shirt Giveaway: Refer Your Auto & Diesel Industry Friends to WrenchWay
What better way to kick off the warmer seasons than to give away some t-shirts?! Help us grow by referring technicians, service advisors, and students to WrenchWay. Simply have them use your referral code when they create their free WrenchWay account. The more people you refer, the more t-shirts you
Progressive Auto Body Management
Andrew Batenhorst, Body Shop Manager at Pacific BMW, brings progressive thinking to the collision repair industry. In this episode, hear how he is going above and beyond to improve the industry, the ways he keeps in touch with his staff, and how he introduced meditation at the shop. Watch the
Featured School: D.C. Everest Senior High School, Weston, Wisconsin
I recently got the pleasure of going down memory lane and visiting my old high school. While some things remained unchanged, there was one big change since my days of roaming the halls at D.C. Everest Senior High School—the expansion of their Career & Technical Education area. In 2018, voters
The Diagnostic Process & Theory of Operation ft. Craig Tomczyk, FirstGroup America
Craig Tomczyk, the Auto/Diesel Technician at FirstGroup America, gets technical in this week’s episode. Listen in as he breaks down his career, covers the importance of understanding and bettering your operational knowledge, discusses his diagnostic process, and much more. Watch the Full Episode Show Notes Resources: WrenchWay’s Solutions for
Top Shops Highlight Service Advisors on WrenchWay Shop Talk
We challenged our Top Shops to highlight one or two of their service advisors on WrenchWay Shop Talk. The posts that came in were too awesome not to share, so we chose a few to highlight. Check them out below! Momentum BMW Excelling in every position Momentum BMW trained Haide