Modern Auto Repair Shop Management ft. David Cuene

Episode Description

The same shop management and technician recruiting strategies that were used 30 years ago don’t work like they used to. In this episode, David Cuene, Managing Partner at Broadway Automotive, joins us to discuss several topics, including taking care of your team, adapting to changes in the industry, and more.

Watch the Full Episode

Show Notes

Join the ASE Connects Community

ASE Connects brings shops, dealerships, and schools together in one structured network to strengthen the technician pipeline. By making it easier to connect, collaborate, and support students through job shadows, internships, and classroom engagement, ASE Connects helps schools build stronger programs and helps shops develop a more consistent, local source of future technicians. Learn more:

About Our Host:

Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:

David Cuene
Managing Partner, Broadway Automotive
dcuene@broadwayautomotive.com

About Our Sponsor:

Don’t lose work – Today’s tech-savvy consumers value instant gratification so they start their searches for service and repair on their computers and smartphones. Did you know that 81% of consumers do online price comparisons before, during, AND after they have already authorized the work?

Gain these customers by becoming RepairPal Certified. RepairPal will introduce you to new customers through repairpal.com. the largest site for auto repair, and through the recommendation of their partners like USAA, CarMax, and Consumer Reports. They also help you with customer retention by providing an independent 3rd party quality and satisfaction certification, and proof of fair prices with their best-in-class estimator.

Don’t get left behind! Head on over to repairpal.com and set up a call to learn more. When you sign up, you’ll get 1 month of service free.