For the final episode of 2020, we’re talking with Mark Wilson, CEO of WrenchWay & Find A Wrench. We discuss the importance of understanding the process a technician goes through from the time they are made aware of a job opening to the time they are hired. There is a major step in the technician’s job search process that shops and dealerships are failing to address when trying to attract the ideal candidate. Listen in to find out what that step is and how your shop can take this opportunity to attract more and better technicians.
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